Last updated: 05.12.2016
Collection and Use of Information
While you are visiting our web site or using our software, we may collect and use different types of information about you. This information is used only for fast and efficient rendering of our products and services to our customers. In addition, we may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications.
Personal Information We Collect
We gather the following data from our customers:
Information Provided by You
You will be required to provide your Personal Information at our website or in any other way.
This information is:
You can create a Kromtech/MacKeeper account using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you with an option to share certain personal information with us such as your name and email address to pre-populate our sign up form.
Information provided by you will be used only for:
This data enables fast and efficient rendering of our products and services to our customers. In addition, it is used for communication purposes, such as notifying you about product updates or special offers. User information is not complemented by information from other sources.
Once you purchase our software, the information collected by our software is linked to your personal information and can be used to handle any technical, product, or customer support requests that you may send to us.
The user is able to correct material inaccuracies in Personally Identifiable Information, such as account or contact information, in their Kromtech account.
Information Collected Automatically
In addition to information you enter yourself, we may collect some information automatically for optimizing your experience when using our product and improving the product itself, including but not limited to:
During registration of a Kromtech account we will also collect such information as name, email and phone number.
This data is used for the following purposes:
Collecting Information from Children
Company’s website or services are not directed to children. We may not knowingly collect any personally identifiable information from children under 13 years of age.
If you are under 13 years of age, then please do not use or access our product and services at any time or in any manner. Company reserves the right to delete this information if it learns that Personally Identifiable Information of children under the age of 13 has been collected on the services without parental consent. If you are a parent or guardian and discover that your child under the age of 13 has obtained an account on our services, then you may contact our Customer Support at firstname.lastname@example.org and request to delete that child’s personal information.
Information collected via MacKeeper:
Collected information is used for:
In case if you want to delete your Kromtech account please contact our Customer Support.
Anti-Theft is one of security features of MacKeeper. By default Anti-Theft is disabled. In case you enable Anti-Theft service it will automatically collect your computer's IP address and its geographical position every hour.
You can report your computer STOLEN or LOST on your Kromtech account, in open Anti-Theft tab. Then it will collect IP address, track location, trace-route and make snapshots using the built-in iSight camera or any external camera every five minutes.
Automatically gathered data collected by the Anti-Theft service is completely anonymous. Therefore even if it is revealed to some third parties, this won’t affect your privacy.
Information Collected via Email:
Occasionally you will receive customer satisfaction surveys via email where you will be asked to provide us with your opinion and some additional personal information. It will be used solely by us for our internal usage to improve our products and services, overall, making your user experience better.
Information Provided by Third Parties:
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In the event you terminate relationship with Kromtech, we will still retain your information in our databases. If you wish to cancel your account or request that we no longer use your information to provide you services contact our Customer Support.
We may occasionally hire other companies, consultants and contractors to provide limited services on our behalf. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. For example, we may share your non-identifiable information in the event of business transfer, if it will be required by law etc.
Sharing Your Personal Information
We may occasionally hire other companies, consultants and contractors to provide limited services on our behalf. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
Through the use of “cookies” and other technologies, we may collect data in order to, among other things, make it easier to navigate our Site and to optimize the user experience across multiple devices.
This data may include, but is not limited to the following:
Kromtech supports the development of a “do not track” standard. At this time our sites do not respond to DNT mechanisms. Once a standardized "Do Not Track" (DNT) feature is released, we intend to adhere to the browser settings accordingly.
Control of Your Personal Information
Kromtech respects enhanced user privacy controls. We support the development and implementation of a standard "Do Not Track" browser feature, which is being designed to provide customers with control over the collection and use of information by third parties regarding their web-browsing activities. At this time Kromtech does not respond to "Do Not Track" mechanisms. Once a standardized "Do Not Track" feature is released, Kromtech intends to adhere to the browser settings accordingly. Except as otherwise described in this statement, personal information you provide on our website won’t be shared without your permission. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
At any time you can unsubscribe from any MacKeeper/Kromtech notification email. Also you are able to correct material inaccuracies in Personally Identifiable Information, such as account or contact information at Kromtech account. If you want to delete your account, your personal information that is stored in our databases or want to opt-out of our services, please contact with our Customer Support.
From time to time you will receive newsletters and various promotional materials from the Company notifying you about product updates or special offers. If you don’t want to receive such emails from us, you are free to unsubscribe from the mailing list.
You can find the information of how it is done at the bottom of the email that you have received.
We have implemented a number of security features throughout the site that are intended to help prevent the unauthorized release of or access to the user information we collect online.
We do everything to secure private information of our customers by implementing the newest data protection technologies. However, we cannot ensure the 100% security of your Personal Information. Various system failures or unauthorized access may jeopardize user information at any time. If you navigate to some other websites from our website, please be aware that we are no longer responsible for privacy policies of other sites and services.
Changes To This Policy