Last updated: DECEMBER 10 , 2019
Collection and Use of Information
Let us clarify the exact meaning of “Personally Identifiable Information” and “Non-Personally Identifiable Information”.
“Personal Data” or “Personally Identifiable Information/Data” (PII) is any data that could potentially identify a specific individual. Any information that can be used to distinguish one person from another can be considered as PII.
“Non-Personally Identifiable Information/Data”, also known as “de-identified” (de-identified data is information that does not actually identify an individual) or “anonymized”, is any information that may correspond to a specific person, account, or profile, but is not sufficient to identify, contact, or locate the person to whom such information pertains. This type of information is frequently used for research, statistical, or aggregation purposes.
Personal Information We Collect
Information provided by you
You may be required to provide your Personal Information (PII) at our website or in any other way. This information is:
In some Kromtech products you can create an account using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you with an option to share certain personal information with us, such as your name and email address to pre-populate our sign-up form.
Information provided by you will be used only for:
This data enables fast and efficient rendering of our products and services to our customers. In addition, it is used for communication purposes, such as notifying you about product updates or special offers.
User information is not complemented by information from other sources.
Once you purchase our software, the information collected by our software is linked to your personal information and can be used to handle any technical, product, or customer support requests that you may send to us.
Information Collected Automatically
In addition to information you enter yourself, we may collect some information automatically for optimizing your experience when using our product and improving the product itself, including:
This data is used for the following purposes:
Collecting Information from Children
Company’s website or services are not directed to children. We may not knowingly collect any personally identifiable information from children under 16 years of age.
If you are under 16 years of age, then please do not use or access our product and services at any time or in any manner. Company reserves the right to delete this information if it learns that Personally Identifiable Information of children under the age of 16 has been collected on the services without parental consent. If you are a parent or guardian and discover that your child under the age of 16 has obtained an account on our services, then you may contact us at email@example.com and request to delete that child’s personal information.
Information Collected via Email:
Occasionally you will receive customer satisfaction surveys via email where you will be asked to provide us with your opinion and some additional personal information. It will be used solely by us for our internal usage to improve our products and services, overall, making your user experience better.
Please read all Privacy Policies that are listed above to make sure that you agree to all conditions; otherwise, do not purchase or use our service.
We may retain your Personal and/or non-Personal Data even after you stop using our services and your account becomes inactive in our system.
We retain this information to protect our Company in disputes and proceedings, to comply with legal obligations, meet regulatory requirements, etc. In addition, if you would like to use our services again in the future, it is easier for us to perform remote assistance when we already know the specifics of your computer and how we have helped you before.
If you wish to cancel your Kromtech account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org.
To ensure this, we use standard contract clauses, rely on the European Commission's adequacy decisions about certain countries, as applicable when transferring data to other countries. For example, we may share your non-identifiable information in the event of business transfer, if it will be required by law etc.
Sharing Your Personal Information
We may share your Personal Information only in the following cases:
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
Kromtech does not sell, rent, or trade your Personal Information to anyone.
This data may include, but is not limited to the following:
Kromtech supports the development of a “do not track” standard. At this time our sites do not respond to DNT mechanisms. Once a standardized "Do Not Track" (DNT) feature is released, we intend to adhere to the browser settings accordingly.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences and help us collect data.
On our websites we use such technologies as cookies. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.
You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website.
Control of Your Personal Information
Kromtech respects enhanced user privacy controls. We support the development and implementation of a standard "Do Not Track" browser feature, which is being designed to provide customers with control over the collection and use of information by third parties regarding their web-browsing activities. At this time Kromtech does not respond to "Do Not Track" mechanisms. Once a standardized "Do Not Track" feature is released, Kromtech intends to adhere to the browser settings accordingly. Except as otherwise described in this statement, personal information you provide on our website won’t be shared without your permission. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
For example, you can:
Security of your information is very important to us, and we do our best to secure your information. But remember that the Internet is not a secure environment, so we encourage you to be vigilant about protecting the confidentiality of your information.
We have implemented a number of security features throughout the Company's websites that are intended to help prevent the unauthorized release of or access to the user information we collect online.
As we described above, we collect different kinds of information. Specifically, it is Personally Identifiable Information and non-Personally Identifiable Information. Each kind of information has its own appropriate level of protection. For example, there is no need to protect non-Personal Information with the highest level of security.
To protect your Personal Information, we restrict access to it to Company employees, contractors and agents who need it to perform their job duties. In addition, those who have access to Personal Information are subject to strict contractual confidentiality obligations and may be disciplined or have their contracts terminated if they fail to meet these obligations.
We protect your information by using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Nevertheless, no one can guarantee absolute protection of your Personal Data. You must also do your part in protecting the data, systems, networks, and services that you are using.
Please be aware that we are not responsible for the privacy policies of other websites and services that may be linked from our website.
If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us here.
Changes To This Policy